question about bonus rollover,opinions plz

[hele]

First of all sorry for my poor english and dont bash me about it,its not my mother tongue!

I deposited lets say 100$ at a bookie,and I ve received 10$ as a bonus.I staked 110$ and won some money,lets say 220.

I asked for a withdrawl,200$,and staked the rest 20$.The bookie answered me that they ll send me 190$,because the bonus is unearned.But in my opinion the bonus is in the account so there should be no problem.

What do you guys believe about it?

 

[Slash]

When you accept a bonus there are certain rollover requirements you have to meet before withdrawing your deposit.

 

[hele]

Slash,company claims that I can withdraw my own money any time,but there is rollover requirement for the bonus.Well I didnt ask to withdraw the bonus!

 

[SPIVE]

...scalp your balance to met the roll-over requirement.

You will eventually met the requirement to qualify for the withdrawal or have transferred the funds to other account(s) without meeting the requirement.

Simple Game.

 

[hele]

Indeed spive, although I hate scalping of course that would be a choise,but I would to hear opinions from people working at bookies,or other punters,is that kind of policy usuall?
For me,it doesnt makes sense.

 

[SPIVE]

Sorry Hele, but you did NOT provide the particular RULES, TERMS and/or CONDITIONS which YOU agreed to and by which govern the bonus you accepted.

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> For me,it doesnt makes sense. <HR></BLOCKQUOTE>

Whether the rules etc. makes sense to YOU is irrelevant as complience to the roll-over requirement is what is required to qualify for the bonus you've agreed to accept.

If you were a Bookmaker, how would your bonus offers be structured to make sense to you?